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            Predefined OmniScripts for Automotive Scheduler

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            Predefined OmniScripts for Automotive Scheduler

            An omniscript is a guided flow that helps users complete a complex business process in few simple steps. Both the guided flows for scheduling test drive and vehicle service appointments are built using omniscripts. These omniscripts also include two reusable omniscripts that help users select a dealer location and an appointment time slot. Customize the four predefined omniscripts if you want to modify the scheduling logic, the validations, or the look and feel of the guided flows.

            Required Editions

            Available in: Enterprise, Unlimited, and Developer Editions.

            The following predefined OmniScripts are available in Automotive Cloud.

            Name Description
            ServiceAppointment/LocationSearch Lets users search for a location based on the name or city of a dealer. You can customize the omniscript to include other search criteria such as postal code or distance range.
            ServiceAppointment/TimeSlotSelection Lets users select the date and time for an appointment. You can customize the omniscript to change the type of calendar displayed to the user.
            AutomotiveScheduler/TestDriveAppointment Lets users schedule a test drive for a lead or an opportunity. You can customize the omniscript to add a step that lets users choose the type of features they want in the test drive vehicle.
            AutomotiveScheduler/VehicleServiceAppointment You can customize the omniscript to change the sequence of selections or add additional steps to the flow.
             
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