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          Protect Information of Automotive Customers and Dealers With Audit Trail

          Protect Information of Automotive Customers and Dealers With Audit Trail

          Use Audit Trail to examine customer identity verifications logs, identify possible cases of identity fraud, and meet audit compliance standards. Customer identity verification records are created when a customer service representative uses an Identity Verification flow to verify a dealer or an end-customer. Use Audit Trail to inspect these records.

          Required Editions

          Available in: Enterprise, Unlimited, and Developer Editions.

          To inspect customer identity verification records, go to Audit Trail from the App Launcher and generate records as per your custom criteria.

          For setup and configuration steps, see Audit Trail in the Common Features Guide.

           
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          Salesforce Help | Article