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            CRM Analytics App Assets to Predict Vehicle and Part Warranty Claim Approvals

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            CRM Analytics App Assets to Predict Vehicle and Part Warranty Claim Approvals

            The CRM Analytics app installed by the template configuration that you created to predict vehicle and part warranty claim approvals contains preconfigured recipes that generate datasets, and a model.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, and Unlimited Editions

            Recipes and Datasets

            The CRM Analytics app installed based on the template configuration that you created contains these preconfigured recipes.

            Recipe Description Output
            Get Example Dataset The recipe creates a dataset that Einstein learns from by evaluating existing accounts, claims, claim coverages, claim items, code sets, assets, asset warranties, warrant terms, and products. Example Dataset
            Get Prediction Dataset The recipe creates a dataset that Einstein uses to generate predictions. The recipe evaluates existing accounts, claims, claim coverages, claim items, code sets, assets, asset warranties, warrant terms, and products. Prediction Dataset
            Get Predicted Claim Approval Scores The recipe evaluates the prediction dataset and then generates predictions about the likelihood of warranty claims getting approved and the top three factors that possibly affect the predictions. The recipe then writes details of the predicted warranty claim approval score and the top three predictors to the relevant records of the writeback object that’s selected for the template configuration in Scoring Framework. Predicted Warranty Claim Approval Score Dataset

            Modify the recipes for any of these circumstances.

            • Your schema deviates from the Automotive Cloud schema.
            • A custom field of an existing entity changes.
            • The storage of feature data changes from an existing entity to a custom entity.
            • The data doesn’t load properly.
            • The app stops working because of incorrect data values.

            Model

            The CRM Analytics app installed based on the template configuration that you created contains the Warranty Claim Approval Predictions model. The Predict Likelihood of Warranty Claim Approval node of the Get Predicted Claim Approval Scores recipe uses this model to generate predictions.

            See Also

             
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