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            Claim Items in Automotive Cloud

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            Claim Items in Automotive Cloud

            Create Claim Item records to capture information about the work to be performed on multiple defective assets related to a claim. Record granular information about a defective asset such as its usage, fault date, and repair date. A claim can include various claim items. Review the fields available on the Claim Item record.

            Required Editions

            Available in: Enterprise, Unlimited, and Developer Editions
            Field Description Who Specifies the Value?
            Name Name of the item that’s included in the claim. Specified by dealers while submitting a claim item.
            Description The description of the claim item. Specified by dealers while submitting a claim item.
            Asset The asset associated with the claim. Specified by dealers while submitting a claim item.
            Vehicle The vehicle associated with the claim. If the defective asset is a part or accessory installed in the vehicle, specify the vehicle. Specified by dealers while submitting a claim item.
            Claim The parent claim that includes this claim item. Specified by dealers while submitting a claim item.
            Claim Participant The claim participant associated with the claim item. Specified by dealers while submitting a claim item.
            Category

            Specifies the category of the claim item.

            • Parent Asset
            • Claim Asset
            		 Specified by dealers while submitting a claim item.
            Current Address The location of the claim item. Specified by dealers while submitting a claim item.
            Fault Date The date of occurrence of the fault in the asset. Specified by dealers while submitting a claim item.
            Repair Date The date of repair of the asset. Specified by dealers or claim adjudicators, or auto-populated based on any predefined rules.
            Asset Usage Value The usage value for the asset at the time of occurrence of the fault. Specified by dealers while submitting a claim item.
            Asset Usage Unit of Measure The unit of measure for the usage value of the asset. Specified by dealers while submitting a claim item.
             
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