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            Create Warranty Term Coverages in Automotive Cloud

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            Create Warranty Term Coverages in Automotive Cloud

            Define warranty term coverages to introduce greater granularity and flexibility to your rules on warranty eligibility and entitlement. You can extend or restrict the coverage of a warranty term based on product fault, labor effort required, or part of the product. Specify the part of a product or the product labor code or fault code to be included or excluded in the coverage of a warranty term.

            Required Editions

            Available in: Enterprise, Unlimited, and Developer Editions
            User Permissions Needed
            To create warranty term coverages: Warranty Lifecycle Management permission set
            1. From a Warranty Term record, on the Warranty Term Coverages related list of the Related tab, click New.
            2. To change the warranty term, specify a warranty term.
            3. To specify the part of the product to be included or excluded from the coverage of the warranty term, enter a product part.
            4. To specify the product labor code or fault code to be included or excluded from the coverage of the warranty term, enter a covered code.
            5. To indicate whether the product part or covered code is excluded from the coverage of the warranty term, select Excluded.
            6. Save your changes.
            Example
            Example

            The warranty manager at Thomas Railways Equipment, Inc., a manufacturer, defines a warranty term called Pneumatic Drill Standard Warranty to cover their Pneumatic Drill product. She creates a product warranty term to assign the warranty term to the Pneumatic Drill product.

            To exclude the motor unit part of the Pneumatic Drill product from the coverage of the warranty term, she creates a warranty term coverage with the following details:

            • Warranty Term: Pneumatic Drill Standard Warranty
            • Product Part: Pneumatic Drill Motor Head
            • Excluded: True

            To include assembly unit repairs to the coverage of the warranty term, she creates a warranty term coverage with the following details:

            • Warranty Term: Pneumatic Drill Standard Warranty
            • Covered Code: Drill Assembly Unit Repair
            • Excluded: False
             
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