When you separately bill certain order products of an account, you can specify
different tax addresses on the invoices of those order products. This flexibility
ensures accurate tax calculations and compliance with regional tax regulations
because the tax address is important for calculating tax. Also, your customers
benefit from the enhanced accuracy in their financial documentation.
To modify billing schedule groups and set history tracking:
Billing Admin permission set
Change Addresses of Billing Schedule Groups
The addresses of your accounts appear as addresses on the related billing schedule
groups. The addresses of your billing schedule groups appear as addresses on the related
invoice tax lines. So, to specify different tax addresses on the invoices of order products
that you’re billing, change the shipping and billing addresses of the billing schedule groups
that are related to the order products.
From the App Launcher, find and select Billing Schedule
Groups.
Open the Billing Schedule Group record that you want to modify.
Change the shipping address and billing address.
Save your changes.
When invoice runs process the billing schedule groups, the invoice runs generate
invoices with invoice line taxes that show the changed addresses of the billing schedule
groups.
Track Changes to Billing Schedule Group Addresses
Your Billing admin can enhance the accountability of your billing processes by
enabling field history tracking for the Billing Schedule Group object’s address fields.
Billing specialists can then monitor and audit any modifications made to these
fields.
From the object management settings for billing schedule groups, go to Fields &
Relationships.
Click Set History Tracking.
Select Billing Address and Shipping
Address from the list of fields.
Save your changes.
Customize the Billing Schedule Group’s page layout to include the History related list. All the changes
that you make to the Billing Schedule Group address fields are added to the History
related list on the Billing Schedule Group records.
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