Customize Your Consumer Goods Cloud for Service App
Use Lightning App Builder to configure and customize the Consumer Goods Cloud for
Service app to suit your business needs. You can show or hide the tabs, and edit the fields that a
service agent can view on this app.
Required Editions
Available in: Lightning Experience in Enterprise, Performance, and
Unlimited Editions that have Consumer Goods Cloud for Service and Consumer Goods
Cloud for Sales and Service is enabled
User Permissions Needed
To create and save Lightning pages in the Lightning App Builder:
Customize Application
From Setup, in the Quick Find box, enter App Manager, and then
select App Manager.
Click the dropdown next to the console app that you created, and then click
Edit.
To show the Details tab on the app, select Show Details Tab.
To customize the Account object fields on the Details tab, enter the field names by using
the predefined JSON format in the Custom JSON for Identification field.
For example, to add the Name, OwnerId, and ParentId fields to the Identification
section, update the fields in the JSON format:
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