Limitations for Orders on the Consumer Goods Cloud desktop app

These functionalities aren't available when you place orders through the desktop app:

• Selectable promotions, rewards, and hurdles
• Payment collection through methods such as cash, credit, or more
• Print order
• Fast order
• Order notes
• Copy order
• Signature capture during release
• Product add using a scanner
• Quantity suggestion for order items

When you configure order templates, orders through LWC manage assortments in specific ways. Here are the types of assortments and how they are handled in an order.

• Authorization List: Products from the authorization list are prepopulated and shown on the order items page. The authorization list determines the products using the listing modules and classification.
• Customer Selling Assortment: Products from the customer selling assortment can't be prepopulated and shown on the order items page. You can only see products from the customer selling assortment when you add products to an order from the Add Products page and the Customer Selling Assortment filter is selected in the order template.
• Sales Document Assortment: Products from the sales document assortment can't be prepopulated and shown on the order items page. You can only see products from the sales document assortment when you add products to an order from the Add Products page and the Sales Document Assortment filter is selected in the order template.