Add a Reward to a Reward Group
You can define rewards for a specific reward group of a selectable promotion.
Required Editions
| Available in: Lightning Experience in Professional, Enterprise, and Unlimited Editions that have Consumer Goods Cloud enabled |
| User Permissions Needed | |
|---|---|
| To assign child promotion templates to promotion templates: | CGCloud Business Admin OR CGCloud Retail Business Admin |
You can assign only the hurdles to a reward that satisfy both the following conditions:
- Hurdles and the associated rewards must belong to the same reward group.
- Hurdles must have the record type as Reward.
Rewards are available for selection in the mobile app only if the assigned hurdles and the reward group-specific hurdles are fulfilled.
This related list is available only for the selectable promotions for which Consider Promotion Rewards is selected in promotion templates.
If you add a reward with Percentage Discount or Flat Rate reward type, then a new staging condition is created. If reward products are added to this type of reward later, then the staging condition and pricing condition generated at reward level isn’t valid and is deleted. If all products from the specified reward types are deleted, then the reward is applicable at reward level and not at product level, so a new staging condition and pricing condition is created and the related staging is deleted, along with related final conditions.
- From the App Launcher, find and select Promotions.
- Select a promotion.
- From the Reward Groups related list, select a reward group.
- In the Rewards related list, click New.
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Provide these details:
Field Description Identification Default Value Default value of the reward, which is dependent on the reward type. This field can't be a decimal value if the selected reward type is a free item. Title Title of a promotion reward. Description Brief description of a promotion reward. Promotion Reward Group Reward group related to the selectable promotion. Description Brief description about a reward. Reward Type Type of a reward. It's updated based on the:
- If Free Item is selected
- User Exit field value
- Meta type of the pricing condition template
When saving a record:
- If Free Item is selected, then the reward type is updated as Free Item.
- If the User Exit field value is defined, then the reward type is updated as Special.
- If the Pricing condition template is selected, then the reward type is updated as Meta type of the pricing condition template.
Count Products Numeric value that determines the number of products that are added to the selected reward. Pricing Condition Template Pricing condition template associated with a reward to be used for staging conditions generation for promotion rewards. The sales org of this template must be the same as that of the promotion reward group the reward is related to.
Note- Only pricing condition templates whose record type is Rewards can be added to a promotion reward.
- This field is dependent on the selection of the Free Item check box and User Exit field value. If the Free Item check box is deselected, and User Exit field value isn’t defined, then a pricing condition template must be selected.
Classification Classification of tactic products a reward is applied to. You can select only one value from the options:
- C1
- C2
- C3
- C4
- C5
This classification is applicable only for free item and special rewards. An existing reward can't be marked relevant for classification.
Sort Unique numeric value that defines the sequence of display of promotion rewards inside a promotion reward group on the mobile app. The value of this field must be unique and greater than zero. Free Item Determines whether a reward type of the selected reward is a free item. User Exit Indicates the condition value for a special reward. If this field value is defined, then:
- Reward type of the selected reward is set as Special.
- Determines whether Pricing Condition Template and Free Item aren't selected for the selected reward.
Automatically Granted Determines whether a selected reward must be automatically granted when the associated conditions are fulfilled. Included Indicates whether a reward must be considered in pricing calculations in the context of selectable promotions. When you create a promotion reward group, this field is selected by default. Title Title Language 1]/2/3/4 Title of a reward group in languages configured for the sales org. Description Description Language 1]/2/3/4 Description of a reward in languages configured for the sales org. Settings SubGroup Subgroup of a reward. Rewards of the same group are evaluated together. Hurdle Defines the hurdle condition resolution that must be used for the reward values. Numeric Value Numeric value to compare with an expression result.
Note When the output of an expression result is a numeric value, then the Boolean Value, Date Value, and Text Value fields must be empty. If the output of an expression result is empty, then there's no such restriction.Boolean Value Boolean value to compare with an expression result. The options are: True or False.
Note When the output of an expression result is a boolean value, the Numeric Value, Date Value, and Text Value fields must be empty. If the output of an expression result is empty, then there's no such restriction.Text Value Text value to compare with an expression result.
Note When the output of an expression result is a text value, then the Boolean Value, Date Value, and Numeric Value fields must be empty. If the output of an expression result is empty, then there's no such restriction.Date Value Date value to compare with an expression result.
Note When the output of an expression result is a date value, then the Boolean Value, Numeric Value, and Text Value fields must be empty. If the output of the expression result is empty, then there's no such restriction. - Save your changes.
