Loading
Upcoming Mandatory Changes to Public Key Infrastructure (PKI)Read More
Salesforce Enforces New Security Requirements in Summer 2026Read More
Collections and Recovery
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Add Related Cases to Collection Plan

          Add Related Cases to Collection Plan

          The Related Cases tab on the collection plan details page helps collections specialists to quickly view the cases associated with the collection plan. Add the Cases related list to the collection plan page layout.

          Required Editions

          Available in: Lightning Experience
          Available in: View product and edition availability.
          User Permissions Needed
          To add a related list to an object:

          Collections and Recovery Admin permission set

          AND

          Modify All Data

          AND

          Customize Application

          1. From Setup, click the Object Manager tab.
          2. Select Collection Plan.
          3. Click Page Layouts.
          4. Open the collection plan page layout.
          5. From the collection plan layout menu at the top of the page, select Related Lists.
          6. Drag the Cases related list onto the related lists section on the page where you want to position it.
          7. Save your changes.
           
          Loading
          Salesforce Help | Article