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          Show Account and Contact Details on a Collection Plan Page

          Show Account and Contact Details on a Collection Plan Page

          Enable the View Account and Contact Details setting so that your collections specialists and collections managers can view the account and contact information for person accounts in a single, unified view.

          Required Editions

          Available in: Lightning Experience
          Available in: View product and edition availability.
          User Permissions Needed
          To enable View Account and Contact Details: Collections and Recovery Admin
          1. From Setup, in the Quick Find box, enter Collections, and then select Collections Settings.
          2. Enable View Account & Contact Details.
            Note
            Note After you enable this setting, you can’t disable it.
           
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