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            Verify Chatter Settings Are Enabled

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            Verify Chatter Settings Are Enabled

            Chatter helps Health Cloud users collaborate in real time with Salesforce. It’s a fast, simple tool that enables users to talk to each other, work together, and share information.

            Required Editions

            Available in: Lightning Experience

            Available in: Enterprise and Unlimited Editions with Health Cloud or Life Sciences Cloud
            Note
            Note Beginning in Summer ’26, Chatter is turned off by default in all new orgs. For any features in these orgs that require access to Chatter functionality or the Chatter APIs, turn on Chatter by going to Setup | Chatter Settings and selecting Enable. For details, see Chatter Is Turned Off by Default in New Orgs Beginning in Summer ’26.

            Verify that Chatter is enabled in your org. In Health Cloud, Chatter supports the communications necessary for teams to give patients the best care possible. A Chatter message can be in the form of a post for a specific patient, or it can be a question to the care coordinator’s team related to a procedure. It can even be a poll to gather information.

            1. From Setup, in the Quick Find box, enter Chatter, and then select Chatter Settings.
            2. Under Chatter Settings, if Enable is selected, you don’t need to take any further action. If Enable is not selected, click Edit, select Enable, and then save your changes.
             
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            Salesforce Help | Article