The branch selector allows you to select a current branch to associate your customer
interactions. You can view branch details, search for, add, and remove branches from the branch
selector without contacting your Salesforce admin.
Required Editions
Available in: Lightning Experience
Available in: Professional, Enterprise, and Unlimited Editions
where Financial Services Cloud is enabled
User Permissions Needed
To use the Branch Selector:
Financial Services Cloud Extension OR FSC Sales
AND
Read, Create, and Delete on Branch Unit Business Member
AND
Read on Branch Unit
AND
Read and Edit on Banker
Note When a user adds themselves to a branch where they don’t have an active branch unit
business member record, it is automatically created and set to active.
From the App Launcher, select Branch Management app, or another app
your Salesforce org uses.
Click Branches utility bar component.
A list of branches displays. Current indicates the branch you’re assigned to. All record
interactions are attributed to your current branch.
Click the actions menu to remove a branch from the selector or view branch details.
Click Search Branch Units... and enter the name of a branch to
search for and add a new branch to the branch selector.
Click Select to choose a new current branch.
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