Create an action launcher deployment that uses the service process template to give your
users quick access to the Report and Replace Cards Omniscript. If you have an existing action
launcher deployment, add the Report and Replace Cards Omniscript to it.
Required Editions
User Permissions Needed
To set up the Report and Replace Cards service process:
Customize Application
From Setup, in the Quick Find box, enter Action Launcher, and then
select Action Launcher.
If you can't see Action Launcher, contact your Salesforce admin to get the Industries
Service Excellence permission set.
Edit a deployment, or click New Deployment.
Click Next.
Enter a label and an API name for the deployment.
In Guidance to Show, select Omniscripts.
Click Next.
Move
Account from Available Objects to Selected
Objects.
The selected objects determine the objects
where you can show the action.
Click Next.
In Select actions to add, select all actions.
Click Next.
In Select Frequently Used Actions, select
Action
API Name
/FSC/ReportandReplaceCards/Multi-Language Omniscript.
Note To see the Omniscript in the list, the Omniscript must be activated.
If you created a
unique Omniscript with a different name, select your customized Omniscript.
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