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            Report and Replace Cards Service Process

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            1. Salesforce Help
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            3. Financial Services Cloud Admin Guide

            Report and Replace Cards Service Process

            Your customers can use the Report and Replace Cards service process to report and block cards, as well as request replacements.

            Required Editions

            Available in: Lightning Experience
            Available in: Professional, Enterprise, and Unlimited Editions

            Watch this video to understand how you can effectively manage various card-related issues. This video demonstrates the service agent and self-service experiences when you deploy the prebuilt Report and Replace Cards service process template.

            If you aren’t able to watch the video in full screen, open the video in a new tab: Watch video Get to Know the Report and Replace Cards Service Process for Financial Services Cloud.

             
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            Salesforce Help | Article