Create a Qualification Rules Procedure for Service Processes
A qualification rules procedure uses an expression set and a context definition to
evaluate the qualification of a service process product. In the expression set version, use the
decision table created for determining the service process product eligibility and the context
definition’s tags as list variables in the expression’s steps.
Required Editions
Available in: Lightning Experience
Available in:
Enterprise and
Unlimited Editions with the required licenses
User Permissions Needed
To create a qualification rule procedure:
Product Catalog Management Designer
On the Product Catalog Management app’s home page, click Qualification Rule
Procedures.
On the Qualification Procedures list view page, click New.
Specify these details:
Enter AccountUserQualificationProcedure as the name.
Select Product Qualification as the usage type.
Select AccountUserContext as the context definition.
Save your changes.
From the Qualification Procedures list view, select the
AccountUserQualificationProcedure
qualification rule procedure.
To open the qualification procedure in the expression set builder canvas, click the
qualification procedure under Qualification Procedure Versions.
On the Expression Set Builder canvas, click the plus icon, and then click
Evaluate Qualification for a qualification rule.
You
can also drag the element from the Elements panel.
In Lookup Table Details, select SvcProcessEligibilityTable.
Provide the input and output parameters.
Here are the input and output parameters for the qualification rule procedure.
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