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            Create the Transaction Dispute Management Service Process

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            3. Financial Services Cloud Admin Guide

            Create the Transaction Dispute Management Service Process

            Set up the dispute intake process by installing the prebuilt Transaction Dispute template in Unified Catalog.

            Required Editions

            Available in: Lightning Experience
            Available in: Professional, Enterprise, and Unlimited Editions
            User Permissions Needed
            To create a transaction dispute management service process: Unified Catalog User Permissions for Financial Service Processes

            The prebuilt Transaction Dispute template is now available in the Unified Catalog, replacing the previous Service Process Studio setup. To set up the Transaction Dispute Management service process, see Setup and Configuration for Financial Service Processes in Unified Catalog.

             
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            Salesforce Help | Article