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            Create an Integration Definition for the Transaction Dispute Service Process

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            3. Financial Services Cloud Admin Guide

            Create an Integration Definition for the Transaction Dispute Service Process

            Transaction Dispute Management uses fscserviceprocess.TransactionServiceIntegrationProvider integration definition. It calls the API to get the client’s financial transactions from the core banking system.

            Required Editions

            Available in: Lightning Experience
            Available in: Professional, Enterprise, and Unlimited Editions
            User Permissions Needed
            To create Apex Defined integration definitions: Customize Application

            Before you connect to MuleSoft and enable integration, turn on the setting to retrieve real-time financial account and transaction information from your external core banking system. When this setting is off, account information is retrieved from Salesforce. For more information, see Enable Real-Time Financial Account Information.

            1. From Setup, in the Quick Find box, enter Integration Definitions, and then select Integrations Definition.
            2. Click + New.
            3. Create an Integration Definition with these settings.
              1. For Type, select Apex Defined.
              2. For Name and Developer name, enter FSC_GetTransaction.
              3. Click Next.
              4. Search for and select the fscserviceprocess.TransactionServiceIntegrationProvider Apex class.
              5. Confirm that the Attribute Value is FSC_fsc_integrations_V1_0_0.
                The Attribute Name and Attribute Value fields are auto-populated. To point to a different named credential, enter an attribute name and attribute value.
              6. Save and activate the definition.

            See Also

             
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