Extra Steps to Enable Rollups for Opportunities, Policies, Claims, and Referrals (Managed
Package)
Not all objects are set up for group-level rollups by default. If you don’t see related
lists for insurance-related objects, cases, opportunities, or referrals, add picklist values to
the Rollup__c field on the Account Contact Relationship object.
Required Editions
Available in: Lightning Experience
Available in: Professional, Enterprise, and Unlimited
Editions
This is a Financial Services Cloud managed package feature.
In new orgs with Insurance for Financial Services Cloud, the Rollup__c field on the Account
Contact Relationship object includes the insurance-related picklist values. However, if you’re
configuring Insurance for Financial Services Cloud in an existing org, perform these steps to
add the picklist values.
To show all Primary Group member cases on a related list at the group level, add Cases as a
picklist value to the Rollup__c field on Account Contact Relationship.
To show all Primary Group member opportunities on a related list at the group level, add
Opportunities as a picklist value to the Rollup__c field on Account Contact Relationship.
To show all Primary Group member referrals on a related list at the group level, add
Referrals as a picklist value to the Rollup__c field on Account Contact Relationship.
From Setup, open Object Manager.
In the Quick Find box, enter Account Contact Relationship, and then
select Account Contact Relationship.
Click Fields & Relationships, and then select
Roll-Ups.
Under Values, click New.
In the Roll-Ups field, enter these picklist values. Enter each value on its own line.
Cases
Claims
Claim Participants
Insurance Policies
Insurance Policy Participants
Opportunities
Referrals
Save your changes.
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