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            Initiate the Loan Application Origination

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            3. Financial Services Cloud Admin Guide

            Initiate the Loan Application Origination

            After deploying the prebuilt Digital Lending—India template, start onboarding your applicants. Launch the sample Digital Lending India app, and invoke the DigitalLendingIndia_ApplicationFormOnboarding OmniScript to begin a new loan application for an applicant.

            Required Editions

            Available in: Lightning Experience
            Available in: Professional, Enterprise, and Unlimited Editions where Financial Services Cloud is enabled
            User Permissions Needed
            To enable Digital Lending—India:

            Financial Services Cloud Standard

            OR

            Financial Services Cloud Extension

            OR

            FSC Sales OR FSC Service OR FSC Sales and Service

            Set up Integrations for Loan Origination Services.

            1. Create an application form.
              1. From the App Launcher, find and select Application Forms.
              2. To create an application form, click New.
              3. Select the type of loan.
              4. Enter the required information and click Save.
              A new application form is created.
            2. Select the loan product.
              1. Under the Intake tab, select the desired loan product.
              2. Click Next.
              3. Depending on the type of loan you select, add the loan details.
              4. Click Next.
                These details are stored in the Application Form Product and Application Form Seller Item objects.
            3. Enter and verify primary applicant details.
              1. Enter the basic details of the primary applicant.
              2. Click Next.
                If the phone number, email address, or PAN number of the primary applicant matches with an existing party profile, you will see a Review Matched Party Profile screen. If an existing party profile with the same details doesn’t exist, a new party profile will be created. After this step, Party Profile, Account, and Applicant records are created or updated.
                Note
                Note If the customer faces an error on the Review Matched Party Profile screen because of an excess of matched party profile records, add additional filters to retrieve accurate results.  Alternatively, create a Database Index on the specific fields used in the filter. Avoid using the indexed fields with OR condition.
              3. Select the record that matches the primary applicant's details.
              4. Click Next to proceed with the selected party profile.
              5. To select an offer from the available offers that the selected party profile is eligible for, click View Offers under the Other offers tab.
              6. Click Select Offer.
                Once selected, the offer is shown under Selected Offer as Selected by Lender and an application form product proposal is created.
              7. To explore other offers, adjust the loan amount and loan term. Click Recalculate.
              8. Click Next.
              9. Select the checkbox to provide your consent to disclosure.
                Optionally, upload signature by clicking Upload Files.
An authorization form consent record is created to capture and store the user's consent.
              10. Click Next.
              11. Verify Aadhaar by entering your Aadhaar number.
              12. Click Request OTP.
              13. Click Verify.
              14. Once verified, click Next.
            4. Add additional details for the primary applicant.
              1. Verify your email and mobile by entering your email address and mobile number respectively.
              2. Click the Verify Email and Verify Mobile to verify.
              3. Click Next.
              4. Add the employment and income details of the primary applicant.
              5. Click Next.
              6. Upload the required documents for Identity Proof, Address Proof and Photograph. Optionally, upload documents for Employment Proof, Income Proof, Tax proof and Loan Product Documents.
                While uploading documents, select from the available Document Types and click Upload Files to upload your document.
              7. Validate the uploaded documents by clicking Validate <Document Type>.
              8. Once all documents have been uploaded and validated, click Next.
            5. If necessary, add the details of an additional applicant.
              1. Select a matching Party Profile record, based on the details entered.
              2. Add further details for the additional applicant and follow steps from 8 to 12.
            6. Review and confirm your application.
              1. Review the details entered for your applicants and select the checkbox for your consent.
              2. Click Next.
              3. If needed, select an offer from the updated offers based on the details you provided for your applicants.
              4. Once selected and reviewed, click Next.
                The following records are created for both the primary and additional applicant (if applicable): party income, person employment, document checklist items, party profile address.
              5. Click Submit.
              The application form is complete and the stage changes to Submitted.
             
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