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            Transaction Dispute Management for Retail Banking Service Process

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            3. Financial Services Cloud Admin Guide

            Transaction Dispute Management for Retail Banking Service Process

            Transaction Dispute Management provides a streamlined process for your users to capture and submit customer disputes related to financial transactions. Use Service Process Studio to quickly configure the Transaction Dispute Management service process to give your users a guided step-by-step process for capturing customer disputes. Let your users launch the dispute intake request directly from a customer’s record page in Salesforce.

            Required Editions

            Available in: Lightning Experience
            Available in: Professional, Enterprise, and Unlimited Editions where Financial Services Cloud is enabled

            See Also

             
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