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            Add the Service Catalog Attributes Lightning Component to the Case Record Page

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            3. Financial Services Cloud Admin Guide

            Add the Service Catalog Attributes Lightning Component to the Case Record Page

            Give case handlers immediate visibility into all the data attributes submitted during a request so they can effectively process and fulfill it.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Unlimited, and Developer Editions with Financial Services Cloud and Unified Catalog.
            User Permissions Needed
            To add the component to the page: Customize Application
            1. In Setup, click Object Manager.
            2. In the Quick Find box, enter Case, and then select Case.
            3. Click Lightning Record Pages, and then select Case Record Page.
            4. Click Edit.
            5. In the Components tab, locate the ECM Service Catalog Attributes component and drag it onto the record page.
            6. Save your changes, and then activate the page, if necessary.

            The ECM Service Catalog Attributes component renders data according to the sections and data attributes that you configured for a service process in Unified Catalog.

             
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