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            Update the Service Process Fulfillment Flow Orchestrator

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            3. Financial Services Cloud Admin Guide

            Update the Service Process Fulfillment Flow Orchestrator

            Make sure that the correct automation runs when your users submit a service process request by adding the unique product ID in the entry conditions of the fulfillment flow orchestrator.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Unlimited, and Developer Editions with Financial Services Cloud and Unified Catalog.
            User Permissions Needed
            To update flow orchestrator: Customize Application
            1. From Setup, in the Quick Find box, enter Flows, and then select Flows.
            2. Open the new version of the flow orchestrator that you created.
            3. In the formula under Set Entry Conditions, replace {{PlaceholderServiceProcessId}} with the product ID of the service process.
            4. Remove any generic placeholders, such as {!$Record.SvcCatalogItemDefinition.DeveloperName}, if they exist.
            5. Save your changes.
            6. Activate the flow orchestrator.
             
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