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          Set Up Update Billing Frequency as a Self-Service Process

          Set Up Update Billing Frequency as a Self-Service Process

          Configure a self-service portal using the Financial Services Client Portal template and give your customer community users a self-guided process to end their insurance policies.

          Required Editions

          Available in: Lightning Experience
          Available in: Professional, Enterprise, and Unlimited Editions where Financial Services Cloud is enabled
          User Permissions Needed
          To set up the Update Billing Frequency self-service process: Customize Application

          Before you begin, Set Up and Configure the Update Billing Frequency Service Process.

          1. On the Financial Services Client portal, configure the Update Billing Frequency service process for self-service.
          2. Assign user permissions to access named credentials and external credentials.
            1. From Setup, in the Quick Find box, enter Profiles, and then select Profiles.
            2. Edit the cloned community user profile.
            3. In the Administrative Permissions section, select Allows users to modify Named Credentials and External Credentials.
            4. Save your changes.
           
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