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            Set Up Integration Definitions for Visa Transaction Disputes

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            Set Up Integration Definitions for Visa Transaction Disputes

            Automate the exchange of dispute data across the full dispute lifecycle by establishing a connection between Salesforce and Visa Resolve Online (VROL). Use the VisaDisputeManagement template to create integration definitions that map the specific API operations required for transaction inquiries, dispute submissions, arbitration, and appeals.

            Required Editions

            Available in: Lightning Experience
            Available in: Professional, Enterprise, and Unlimited Editions
            User Permissions Needed
            To create integration definitions Customize Application
            1. From Setup, in the Quick Find box, enter Integration Definitions, and then select Integration Definitions.
            2. Click New.
            3. Select Use a Template, and then click Next.
            4. Select VisaDisputeManagement as the provider name.
            5. Select a provider operation name.
              For the complete list of provider operations required for each dispute stage, see Visa Integration Definitions.
            6. Enter a name and developer name for the integration definition.
              We recommend that you use the exact provider operation name as the integration definition name.
            7. Click Next, and then click Save.
            8. Repeat these steps for each provider operation required for your configuration.
             
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