Loading
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Subagent: Financial Account Balances

          Subagent: Financial Account Balances

          The Financial Account Balances subagent retrieves the financial account balances associated with a specific financial account.

          Required Editions

          Available in: Lightning Experience
          Available in: Professional, Enterprise, and Unlimited Editions with the Agentforce for Financial Services add-on license or included in Agentforce 1 Financial Services Edition. Requires each user to have the Agentforce for Financial Services add-on to access the action.
          User Permissions Needed
          To configure and use financial account balances subagent:

          Financial Services Cloud Extension OR FSC Service

          AND

          Access Banking Service Assistance

          To use Agentforce Employee Agent: Manage AI Agents and Manage Agentforce Employee Agents

          Examples of Utterances That Trigger This Subagent

          • "Show the customer’s current balance."
          • "Fetch the current balance for the credit card."
           
          Loading
          Salesforce Help | Article