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          Subagent: Financial Account Transactions

          Subagent: Financial Account Transactions

          The Financial Account Transactions subagent retrieves all financial account transactions associated with a specific financial account.

          Required Editions

          Available in: Lightning Experience
          Available in: Professional, Enterprise, and Unlimited Editions with the Agentforce for Financial Services add-on license or included in Agentforce 1 Financial Services Edition. Requires each user to have the Agentforce for Financial Services add-on to access the action.
          User Permissions Needed
          To configure and use financial account transactions subagent:

          Financial Services Cloud Extension OR FSC Service

          AND

          Access Banking Service Assistance

          To use Agentforce Employee Agent: Manage AI Agents and Manage Agentforce Employee Agents

          Subagent Details

          API Name FinancialAccountTransactions
          Included Agent Actions

          Query Records

          Identify Record by Name

          Get Topic Config

          Get Financial Accounts for an Account

          Get Financial Account Transactions

          Examples of Utterances That Trigger This Subagent

          • "Show all transactions on the credit card."
          • "Display all transactions for the customer’s Visa card."
           
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          Salesforce Help | Article