Feature Disruption - Service Cloud Voice

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Subagent: Card Settings Management

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Subagent: Card Settings Management

Assists service reps capture client requests to enable domestic or international card settings.

Required Editions

Available in: Lightning Experience

Available in: Professional, Enterprise, and Unlimited Editions with the Agentforce for Financial Services add-on license or included in Agentforce 1 Financial Services Edition. Requires each user to have the Agentforce for Financial Services add-on to access the action.

User Permissions Needed
To configure and use travel notification and card settings management agent subagent:	Financial Services Cloud Extension OR FSC Service AND Access Banking Service Assistance
To use Agentforce Employee Agent:	Manage AI Agents and Manage Agentforce Employee Agents

User Permissions Needed

To configure and use travel notification and card settings management agent subagent:

Financial Services Cloud Extension OR FSC Service

AND

Access Banking Service Assistance

To use Agentforce Employee Agent:

Manage AI Agents and Manage Agentforce Employee Agents