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          Assign Permissions for CRM Analytics App for Complaint Management

          Assign Permissions for CRM Analytics App for Complaint Management

          Enable users to create, edit, and view the CRM Analytics app for Complaint Management by assigning the relevant permissions.

          Required Editions

          Available in: Lightning Experience
          Available in: Professional, Enterprise, and Unlimited Editions where Financial Services Cloud is enabled
          User Permissions Needed
          To assign permission sets:

          Assign Permission Sets

          AND

          View Setup and Configuration

          1. From Setup, in the Quick Find box, enter Users, and then select Users.
          2. Click the profile that you’re editing.
          3. Click Permission Set Assignments, and then click Edit Assignments.
          4. Select the RI for Fins Admin permission set.
            Note
            Note You can see the RI for Fins Admin permission set only if you’ve enabled the RevenueIntelligenceFins license in your org.
          5. Select either Financial Services Cloud Extension or FSC Service permission set for integration users.
          6. Click Add, and then click Save.
          7. Repeat these steps for all users who create, edit, and view the Analytics app for Complaint Management.
           
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