Einstein Bots for Financial Services Cloud help resolve top customer issues quickly,
reducing call volume to save your company time and money. A chatbot is an application that
conducts a conversation, either aloud or through text. They can complement the support-chat
experience, greeting customers and directing them to get answers fast
Required Editions
Financial Services Cloud is available in Lightning Experience.
Available in:
Professional, Enterprise, and Unlimited editions
Considerations for Removing Einstein Bots for Financial Services Cloud Before removing the Einstein Bots for Financial Services Cloud package, you must revoke the permission sets assigned to the bot. Also, you must undo the configuration that determines the name of the chat button in the landing page.
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