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          Set Up Basic Discovery Framework

          Set Up Basic Discovery Framework

          Use the pre-built templates for client discovery to add sample Omniscript and assessment questions to Salesforce.

          Required Editions

          Available in: Professional, Enterprise, and Unlimited Editions
          User Permissions Needed
          To enable Discovery Framework:

          Omnistudio Admin permission set

          AND

          Read and Edit permission on Discovery Framework objects

          Before you enable the general settings, complete these prerequisites:

          1. From Setup, in the Quick Find box, enter Discovery Framework, and then click General Settings.
          2. Turn on Discovery Framework, Enhanced Questions, Import or Export, and Sample Templates.
            Setting Details
            Discovery Framework Capture and share rich customer-related information in an efficient and compliant manner.
            Enhanced Questions Create questions and question versions at the same time. When Enhanced Questions is disabled, users must create question and question versions separately.
            Import or Export Use metadata APIs to import or export assessment questions, assessment question sets, assessment question versions, and discovery framework-related Omniscripts.
            Sample Templates Customize sample assessment questions, Omniscripts, integration procedures, or data mappers.
           
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