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          Configure Roles to Create Flexible Hierarchies

          Configure Roles to Create Flexible Hierarchies

          A role signifies the specific functionality of a node within the hierarchy. Add the picklist values for the Role field on the Flexible Hierarchy Node object.

          Required Editions

          Available in: Lightning Experience

          Available in: Unlimited and Agentforce Editions

          User Permissions Needed
          To add picklist values to the Role field:

          Flexible Hierarchy Admin

          AND

          Customize Application permission

          Create and configure roles according to your business requirements. For example, when building a corporate structure, you can categorize child nodes based on ownership depth, such as Wholly Owned Subsidiary, Majority-Owned Subsidiary, or Affiliate to represent the legal standing of each entity relative to the root node.

          Identify the roles required when creating a flexible hierarchy for your business requirement, and add these roles as the picklist values to the Role field of the Flexible Hierarchy Node object.
           
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          Salesforce Help | Article