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          Enable Flexible Hierarchies

          Enable Flexible Hierarchies

          To create and update hierarchy types and hierarchies, and view hierarchies on record pages, turn on Flexible Hierarchies in Setup.

          Required Editions

          Available in: Lightning Experience

          Available in: Unlimited and Agentforce Editions

          Important
          Important Turning on Flexible Hierarchies in Government Cloud Plus organizations can send data outside the authorization boundary. Contact your Salesforce account executive for more details.
          User Permissions Needed
          To turn on Flexible Hierarchies:

          Customize Application

          AND

          View Setup and Configuration

          AND

          FSC Sales

          1. From Setup, in the Quick Find box, find, and select Salesforce Go.
          2. On the home page, search for and select Flexible Hierarchies.
          3. Click Get Started, and then click Turn On.
          4. Click Confirm.
           
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