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          Flexible Hierarchy Statuses

          Flexible Hierarchy Statuses

          Hierarchy statuses indicate whether a structure is ready for consumption. These states control data visibility and ensure structural integrity.

          Required Editions

          Available in: Lightning Experience

          Available in: Unlimited and Agentforce Editions

          Hierarchy Status: Trigger Conditions and Transition States

          Review the trigger conditions that cause a hierarchy to enter a specific state and the possible transition states.

          Status Trigger Conditions Transition States
          Draft

          A hierarchy's status is set to Draft:

          • When a hierarchy is imported by using standard sObject APIs or Apex
          • When a Hierarchy Admin edits a root record object or root record
          • When a Hierarchy Admin manually sets the status to Draft
          • When you restore a hierarchy record
          Draft to Valid
          In Validation A hierarchy's status is set to In Validation, when a Hierarchy Admin validates a hierarchy.
          • In Validation to Valid
          • In Validation to Invalid
          Valid A hierarchy's status is set to Valid, when a hierarchy validation is successful. Valid to Draft
          Invalid A hierarchy's status is set to Invalid, when a hierarchy validation fails. Invalid to Draft

          Hierarchy Status: End-User Visibility and Data Operations

          This table summarizes how each status affects visibility, and data operations.

          Status End User Visibility Admin Operations on Flexible Hierarchy Node Records Admin Operations on Flexible Hierarchy Node Relation Records
          Draft Users can't view hierarchies You can insert, update, delete, or restore records. You can insert, update, delete, or restore records.
          In Validation Users can't view hierarchies You can't insert, delete, or restore records. However, you can update records except the reference records. You can't insert, delete, or restore records. However, you can update records except a node's predecessor or successor records.
          Valid Users can view hierarchies You can insert, update, delete, or restore records. You can insert, update, delete, or restore records.
          Invalid Users can't view hierarchies You can insert, update, delete, or restore records. You can insert, update, delete, or restore records.
           
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