If a hierarchy is valid, it indicates that the structure has passed all integrity checks
and is ready for production use. The valid status controls visibility and data integrity as the
hierarchy evolves. To enable viewing and subsequent updates to a hierarchy, validate
it.
Required Editions
Available in: Lightning Experience
Available in: Unlimited and Agentforce Editions
User Permissions Needed
To validate hierarchies:
Flexible Hierarchy Admin
When you use the UI-based hierarchy builder to create a hierarchy, its status is set to Valid by
default. Because the system performs real-time validation every time a new node is added, and
the structure is constantly verified for consistency. If a hierarchy's status is set to
Valid:
It’s visible to end users in both Grid and Graph views.
It’s ready to be used for reporting or business processes.
You can validate a hierarchy manually on a record page, or in bulk from the List View page, or
externally through the Public API.
Validation is performed asynchronously in the background, creates a job, and sends an email upon
completion. During validation, hierarchies are locked for editing. All validation errors are
updated in the Validation Error field of the corresponding flexible hierarchy record page.
To validate a hierarchy from the record page:
From the App Launcher, find and select Flexible Hierarchies.
Click and open a flexible hierarchy record page.
From the quick action menu, select Validate.
To validate hierarchies in bulk:
From the App Launcher, find and select Flexible Hierarchies.
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