A flow’s output is a case record and a JSON string. The JSON string contains the key
pieces of information that are provided during the execution of the flow. If you have an
integrated back-end system, you can use the JSON string to record the collected information into
your back-end system. To view a flow’s JSON output in Lightning Experience, create a
report.
Required Editions
Available in: Lightning Experience
Available in: Professional, Enterprise, and Unlimited
Editions
Create a custom report type.
From Setup, in the Quick Find box, enter Report Types, and
then select Report Types.
Click New Custom Report Type.
In the Primary Object list, select Case Gateway
Requests.
Enter a label for the report type. The label can be up to 50 characters long.
Enter a description for the report type. The description can be up to 255
characters long.
Select the category in which you want to store the custom report type.
Click Next, and then click
Save.
Create a report.
In your org, on the Reports tab, click New Report.
In the list of report types, select your report type, and then click
Next.
Add the Integration Payload field to the report.
Click Save & Run.
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