Feature Disruption - Service Cloud Voice

Feature degradation | Gmail Email delivery failure

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Activate the Custom Account Record Page

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Activate the Custom Account Record Page

Activate your custom Account record page to make it visible to your users.

Available in: Lightning Experience

Available in: Professional, Enterprise, and Unlimited Editions

On your custom Account record page, click Activation.
Choose how you want to activate the page.
- To make the page the default object record page for specific Lightning apps, click the APP DEFAULT tab and follow the steps. For example, you can make the page the default object record page for the Insurance Agent Console page.
- To assign the page to a combination of Lightning apps, record types, and profiles, click the APP, RECORD TYPE, AND PROFILE tab and follow the steps. For example, you can assign the page to the Insurance Agent Console app, Person Account record type, and Insurance Agent profile.

Here’s what your custom Account record page, PolicyHolder 360, looks like when an insurance agent views a client’s record.