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          Add Performance Metrics and Reports to Account and Contact Record Pages

          Add Performance Metrics and Reports to Account and Contact Record Pages

          Your sales managers can now view individual distributor and producer performance when you add performance reports to the account and contact record pages. You can add performance metrics only to the account record page.

          Required Editions

          Available in: Lightning Experience
          Available in: Professional, Enterprise, and Unlimited Editions
          1. Add performance reports to an account or contact record page.
            1. On the record page, from Setup, select Edit Page.
            2. Drag the Report Chart component to the page.
            3. Click anywhere on the component to select it.
            4. In the Properties pane, from the Report list, select the report that you want to add to the component.
              Important
              Important The Report list includes reports for both the account and contact record pages. Select an appropriate report, depending on the record page you are on. For example, on the account record page, select Renewals by Policy Type (Account). On the contact record page, select Renewals by Policy Type (Contact).
            5. From the Filter By list, select Account ID or Contact ID, depending on the record page you are on.
            6. Repeat steps 1.b through 1.e to add more reports to the page.
            Tip
            Tip The performance reports are based on these provided custom report types.
            • Accounts with Contacts and Business Licenses
            • Accounts with Contacts and Distributor Auth.
            • Accounts with Multiproducer Policies
            • Accounts with Multiproducer Policies and Claims
            • Contacts with Multiproducer Policies
            • Contacts with Multiproducer Policies and Claims
          2. Add performance metrics to the account record page.
            1. Drag the Insurance Distributor Performance Metrics component to the page.
              Note
              Note This component is not available on the contact record page.
            2. Click anywhere on the component to select it.
            3. In the Properties pane, under Metrics, click Select.
            4. Select the metrics that you want to add to the component, and click OK.
              You can select up to six metrics.
            5. If you use the Producer Policy Assignment object to map both a single producer to a policy and multiple producers to a policy, select Include policies with multiple producers.
          3. Save your changes.
           
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