Bankers can create an Application Action Item on the Application Form Product record
page. The creation of an application action item triggers the Digital Lending: Assign Application
Action Item flow that automatically assigns an application action item to another user on the flow
orchestration work guide component. The assigned user can be a banker, underwriter, or loan
applicant.
Required Editions
Available in: Lightning Experience
Available in: Professional, Enterprise, and Unlimited Editions
Preconfigured Salesforce Flows provide a declarative process automation for your users with
point-and-click automation. When the creation of an application action item triggers the flow,
the assigned user receives an email notification. The user reviews the action item on the
Application Form Product record page work guide component.
The application action item process contains these flows:
Digital Lending: Assign Application Action Item - Allows a flow user to create and assign an
application action item.
Digital Lending: Evaluate Review Offer Action Item - Allows the user assigned to a new review
offer to review the associated application form product proposal record details and approve or
reject the offer.
Digital Lending: Get Username - Gets the username of an applicant that’s used to assign
actions to them.
Digital Lending: Review Offer - Get the application form product proposal record details. The
user selects to approve or reject the offer.
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