Approve or Reject a Loan Automatically
Create a decision matrix that automatically approves or rejects a loan application based on the applicant’s credit score.
Required Editions
Available in: Lightning Experience Available in: Professional, Enterprise, and Unlimited Editions |
| User Permissions Needed | |
|---|---|
| To set up Digital Lending: | Digital Lending permission set |
| To configure business rules engine: | Product Discovery Admin permission set AND Rule Engine Designer permission set AND Product Catalog Management Designer permission set AND OmniStudio Admin |
| To run business rules engine: | Product Discovery User permission set AND Product Catalog Management Viewer permission set AND OmniStudio User permission set |
Return the value of true when the applicant’s credit score is above a specified number, for example, 740 and above. Or, return the value of false when the applicant’s credit score is below a specified number, for example, 0–739. Customize the credit score value to meet your business needs.
- From the App Launcher, find and select Business Rules Engine, and then select Lookup Tables.
- Click New.
- Select Decision Matrix, and then click Next.
-
Enter IsSTPApplication as the name.
To show applicants a confirm offer or submitted offer page, the decision matrix must have the same name as the decision matrix action element in DigitalLendingIsSTPApplication OmniScript.
- Select Standard as the type.
- Save your changes.
-
Click Add Column. Add four columns with these details, and then
click Done.
Column Header Header Type Data Type CreditScore Input Number Range IsSTP Output Boolean -
Click Add Row. Add one row with these details, and then click
Done.
CreditScore IsSTP 0–739 False 740 True - Save and activate the decision matrix.

