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            Provide Applicant Details

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            1. Salesforce Help
            2. Docs
            3. Financial Services Cloud Admin Guide

            Provide Applicant Details

            To provide applicant details for Know Your Customer (KYC) verification, complete the assessment form that’s created for each applicant. The assessment form collects information such as primary information, address details, employment details, the services that the applicants are requesting, and more.

            Required Editions

            Available in: Lightning Experience in Professional, Enterprise, and Unlimited Editions that have the Financial Services Cloud enabled
            User Permissions Needed
            To submit the assessment:

            Financial Services Cloud Extension OR FSC Sales

            AND

            OmniStudio User

            If your admin created integration definitions and set up Salesforce for Identity Verification and Anti-Money Laundering (AML) screening of applicants, the onboarding flows call the integration definitions at this stage to start the verification process and screening checks.

            1. From the App Launcher, find and select Onboarding.
            2. Click the Application Forms tab.
            3. From the Assessments related list, click the assessment record for which you want to submit the responses.
            4. Click the Assessment Form tab.
            5. Follow the instructions in the guided experience and provide your responses.
            6. To initiate identity verification, in the Identity Verification step, scan the QR code from your mobile, or click the link in the step.
            7. After the identity verification is complete, click Next. The results of this step depend on how your adming set up the integration definitions for identity verification.
            8. Review the Disclosure and Consent statement and add your digital signature.
            9. Upload documents for validation.
              The documents are saved as Document Checklist Items and attached to the assessment record. If your admin added the Discovery Framework Document Matrix element to an assessment form, the element dynamically generates a list of documents that respondents must upload. For more information, see Dynamically Identify the Documents to Upload for an Assessment.
            10. Review the confirmation message.

            After you submit the assessment form, the app updates the status of the applicant’s party profile record to Risk Screening. The app also creates a party identity verification record and party screening summary record. The party identity verification record stores information about the identity verification checks done for the applicant. The party screening summary record stores information about the screening checks that were done for the applicant.

             
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