Loading
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Add the Case Details Component to Show Address Update Service Process Data

          Add the Case Details Component to Show Address Update Service Process Data

          To show your service representatives all the data attributes associated with a service process request for a case, add the Case Details Lightning component to the case record page.

          Required Editions

          Available in: Lightning Experience
          Available in: Professional, Enterprise, and Unlimited Editions
          User Permissions Needed
          To use Address Update service process:

          Industries Service Process, Industry Service Excellence, OmniStudio, Document Checklist, and Business Rules Engine

          Case, Service Catalog Request, and Document Checklist Items objects: Read, Create, Edit, Delete

          Decision Matrix, Decision Matrix Columns, Decision Matrix Rows, Decision Matrix Versions, Expression Set, Expression Set Object Aliases, Expression Set Step Relationships, Expression Set Versions objects: Read, View All Records

          AND

          Financial Services Cloud Extension OR FSC Service

          OR

          Financial Services Cloud Basic

          OR

          Financial Services Cloud Standard

          1. Complete the steps in Add the Case Details Lightning Component to the Case Record Page.
          2. Next, Create an Address Update Service Process.
           
          Loading
          Salesforce Help | Article