Customize the Page Layouts With Source System ID
Add the Source System ID field to the Financial Account and Account page layouts. This field shows the ID of the record in the core banking system. The ID determines which account to pull data from in the core banking system.
Required Editions
| Available in: Lightning Experience |
| Available in: Professional, Enterprise, and Unlimited Editions |
| User Permissions Needed | |
|---|---|
| To set up Address Update service process: | Industries Service Process, Industry Service Excellence, OmniStudio, Document Checklist, Business Rules Engine Case, Service Catalog Request, and Document Checklist Items objects Read, Create, Edit, Delete, View All Records Decision Matrix, Decision Matrix Columns, Decision Matrix Rows, Decision Matrix Versions, Expression Set, Expression Set Object Aliases, Expression Set Step Relationships, Expression Set Versions objects Read, Create, Edit, Delete, View All Records AND Financial Services Cloud Extension OR FSC Service OR Financial Services Cloud Basic OR Financial Services Cloud Standard |
| To use Address Update service process: | Industries Service Process, Industry Service Excellence, OmniStudio, Document Checklist, and Business Rules Engine Case, Service Catalog Request, and Document Checklist Items objects: Read, Create, Edit, Delete Decision Matrix, Decision Matrix Columns, Decision Matrix Rows, Decision Matrix Versions, Expression Set, Expression Set Object Aliases, Expression Set Step Relationships, Expression Set Versions objects: Read, View All Records AND Financial Services Cloud Extension OR Financial Services Cloud Basic OR Financial Services Cloud Standard |
The Financial Services Cloud managed package must be installed in Salesforce before you can complete these steps.
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Update the page layouts.
- In Setup click Object Manager.
- In the search box, enter Financial Account and select Financial Account (Banking) Layout.
- Click Page Layouts.
- In the Quick Find box, enter Source System ID.
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Drag the Source System ID field to the Information pane.

- Save your changes.
- Complete steps b through f for other Account and Financial Account page layouts.
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Update the Source System ID field.
- From the App Launcher, select Retail Banking Console.
- From the Retail Banking Console app menu, click Financial Accounts.
- Select a Financial Account.
- Update the Source System ID field with your core banking system ID.
- Complete steps b through d for other Account and Financial Account page layouts.

