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            Update the Address Update OmniScript

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            3. Financial Services Cloud Admin Guide

            Update the Address Update OmniScript

            Update the name of the Service Process in the cloned version of the FSCAddressUpdate/CreateRequest OmniScript to your Service Process Definition API Name.

            Required Editions

            Available in: Lightning Experience
            Available in: Professional, Enterprise, and Unlimited Editions
            User Permissions Needed
            To set up Address Update service process:

            Industries Service Process, Industry Service Excellence, OmniStudio, Document Checklist, Business Rules Engine

            Case, Service Catalog Request, and Document Checklist Items objects Read, Create, Edit, Delete, View All Records

            Decision Matrix, Decision Matrix Columns, Decision Matrix Rows, Decision Matrix Versions, Expression Set, Expression Set Object Aliases, Expression Set Step Relationships, Expression Set Versions objects Read, Create, Edit, Delete, View All Records

            AND

            Financial Services Cloud Extension OR FSC Service

            OR

            Financial Services Cloud Basic

            OR

            Financial Services Cloud Standard
            To use Address Update service process:

            Industries Service Process, Industry Service Excellence, OmniStudio, Document Checklist, and Business Rules Engine

            Case, Service Catalog Request, and Document Checklist Items objects: Read, Create, Edit, Delete

            Decision Matrix, Decision Matrix Columns, Decision Matrix Rows, Decision Matrix Versions, Expression Set, Expression Set Object Aliases, Expression Set Step Relationships, Expression Set Versions objects: Read, View All Records

            AND

            Financial Services Cloud Extension

            OR

            Financial Services Cloud Basic

            OR

            Financial Services Cloud Standard
            1. From the App Launcher, find and select OmniStudio.
            2. In the OmniStudio app, from the navigation bar, select OmniScripts.
            3. Select FSCAddressUpdate/CreateRequest OmniScript.
            4. Click Deactivate.
              You can make changes only when an OmniScript is deactivated.
            5. Click CallConnectAPI - Integration Procedures Action.
              1. In the pane, expand Remote Properties.
              2. In Extra Payload, update the svcCatalogItemDefApiName value to your Service Process Definition API Name from the Create an Address Update Service Process.
                Update address update omniscript
            6. Click GetAllDocuemntTypesIP Integration Procedure Action.
              1. In the pane, expand Remote Properties.
              2. In Extra Payload, update the ProcessName value to your Service Process Definition API Name from the Create an Address Update Service Process.
                Update address update omniscript
            7. To save your changes, click Activate Version.
             
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