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            Create Integration Definitions for Fee Reversal Service Process

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            3. Financial Services Cloud Admin Guide

            Create Integration Definitions for Fee Reversal Service Process

            The Fee Reversal service process uses two integration definitions, fee_reversal_integration_definition and FSC_GetTransaction.

            Required Editions

            User Permissions Needed
            To set up Fee Reversal service process:

            Industries Service Process, Industry Service Excellence, and OmniStudio

            Case and Service Catalog Request objects Read, Create, Edit, Delete, View All Records

            AND

            Financial Services Cloud Extension

            OR

            Financial Services Cloud Basic

            OR

            Financial Services Cloud Standard
            To use Fee Reversal service process:

            Industries Service Process, Industry Service Excellence, and OmniStudio

            Case, and Service Catalog Request Items objects: Read, Create, Edit, Delete

            AND

            Financial Services Cloud Extension

            OR

            Financial Services Cloud Basic

            OR

            Financial Services Cloud Standard

            The fee_reversal_integration_defintion integration definition stores these two values:

            • Named credential: The external endpoint where fee reversal API is implemented (example MuleSoft).
            • Apex provider: It handles the logic of calling the endpoint and updating the SvcCatalogReqExtdAttrVal records for the Fee Reversal response attributes with the API response.

            The FSC_GetTransaction integration definition calls the API to get the Financial Account Transactions from the MuleSoft endpoint where the external banking systems have been deployed.

            1. In Setup, in the Quick Find box, enter Integrations Definitions, and then select Integrations Definitions.
            2. Click + New.
            3. Create an Integration Definition with these settings:
              1. For Type, select Apex Defined.
              2. For Name and Developer Name, enter fee_reversal_integration_definition.
              3. Click Next.
              4. For Apex Class, select auto_fsc_common_service_processes.FeeReversalProcessBaseIntegrationProvider.
              5. For Attribute Value, select the new named credential that you create.
                Apex class fee reversal
              6. Save the definition and then click Activate.
            4. Create a second Integration Definition with these settings:
              1. For Type, select Apex Defined.
              2. For Name and Developer Name, enter FSC_GetTransaction.
              3. Click Next.
              4. For Apex Class, select auto_fsc_common_service_processes.TransactionServiceBaseIntegrationProvider.
              5. Save the definition and click Activate.
             
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