Digital Wallet for Agentforce Health

Licenses and Permissions

To use Digital Wallet for Agentforce Health, your org must have the Health Cloud and Data Cloud add-on licenses. Additionally, you must have the $0 athenahealth Integration SKU enabled.

Users gain access to the features through a specific combination of user permissions, permission sets, and licenses. To learn more about these permissions and licenses, see Digital Wallet Permissions.

View athenahealth API Consumption

The Digital Wallet Consumption Cards tab provides consumption information for monitoring and observing usage trends over time. It uses Data 360 core features to collect usage data from various services, process it in near real-time, and store the consumption records as data lake objects (DLOs). This architecture helps Digital Wallet provide granular, unified tracking of consumption-based products, including Data 360, Agentforce, and more. The Health Cloud Athena Integrations card shows specific details about consumption related to athenahealth API usage.

To learn more about how to view and track usage in Digital Wallet, see Monitor Usage for Consumption-Based Products in Digital Wallet.

Note Because the Consumption Insights page must sync information from multiple sources, there can be missing data or delays in showing data in the bar charts and other insights on this page. It’s recommended that you use the credit and capacity consumption data on the homepage as the latest snapshot of the data in the system. However, if the information in Digital Wallet differs from your invoice, your monthly statement is the definitive source of truth for consumption details.

Tracked athenahealth API Usage Types

athenahealth API consumption is tracked for these usage types:

• Book Appointment
• Cancel Appointment
• Get Slots
• Get Slot Status
• Patient Access

On the Health Cloud Athena Integration card, you can view a rolled-up summary of the total consumption, or view the usage details for each individual usage type.