Agentforce for Patient Healthcare

Elevate operational effectiveness, optimize healthcare operations, and enhance patient health outcomes by using Agentforce for healthcare. Prioritize patient-centric care with the AI-powered summarization of patient information and personalized, real-time recommendations for healthcare services.

• Get Your Org Ready to Use Agentforce for Patient Healthcare
  Before you get started with Agentforce for patient healthcare, enable and set up Einstein generative AI, Einstein for Health Cloud, and Agentforce.
• Create an Agent for Patient Healthcare
  Help your healthcare professionals use Agentforce for patient healthcare summaries and service recommendations by creating an agent based on the Agentforce Employee Agent template. Add the Patient Healthcare Management subagent from the asset library to the agent.
• Set Up a Data Library for Patient Healthcare Recommendations
  Create a data library with information on healthcare services and assign the library to your agent. A data library is a trusted data source that personalizes answers and improves your agent’s response accuracy. Agentforce uses the data library as the source and provides patient-centric, real-time recommendations for healthcare services to healthcare professionals.
• Create a Permission Set for Patient Healthcare Agent
  Create a permission set and add permissions for using the agent that you created for patient healthcare. Assign this permission set to healthcare professionals to help them use the agent for healthcare services.
• Use Agentforce for Patient Healthcare
  Redefine your healthcare operations by automating key workflows with Agentforce. Use AI-driven insights and personalized service suggestions to guide smarter, more effective clinical decisions. Elevate your team's efficiency while promoting improved outcomes for your patients.