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          Set Up Recurring Scheduling for Intelligent Appointment Management

          Set Up Recurring Scheduling for Intelligent Appointment Management

          Simplify the process of scheduling ongoing care such as physical therapy appointments that occur at regular intervals at a specified frequency. Add recurring scheduling to the Intelligent Appointment Management home page or the appointment guidance flow.

          Required Editions

          Available in: Lightning Experience

          Available in: Enterprise and Unlimited Editions with Health Cloud

          User Permissions Needed
          To use Intelligent Appointment Management: Health Cloud Appointment Management permission set
          To edit Lightning pages: Customize Application

          This feature requires the use of Salesforce Scheduler as the back-end scheduling system.

          1. To add recurring scheduling to the Intelligent Appointment Management home page, use Lightning App Builder.
            1. Open a page with the Intelligent Appointment Management component, such as a person account, clinical service request, or task page.
            2. Click the Setup icon, and then select Edit page.
            3. Click the tab used for appointment scheduling, and then click the Healthcare Appointment Scheduler component.
            4. Make sure a home page Omniscript such as healthCloudIAM_HomePage_multiLanguage is specified.
            5. Select Show recurring scheduling.
          2. To add recurring scheduling to your appointment guidance flow, set the SchedulingOption output variable to Recurring. For details, see Create an Appointment Guidance Flow.
           
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          Salesforce Help | Article