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          Give Guest Users Access to Omnistudio Objects for Self-Scheduling

          Give Guest Users Access to Omnistudio Objects for Self-Scheduling

          Create a custom permission set that gives guest users read-only access to Omnistudio objects. Assign the permission set to guest users and create sharing rules for guest users.

          Required Editions

          Available in: Lightning Experience

          Available in: Enterprise and Unlimited Editions with Health Cloud

          User Permissions Needed
          To assign permission sets and object access to users: Manage Users
          To create sharing rules: Manage Sharing
          1. Give guest users access to the Omnistudio standard objects.
            1. Create an Omnistudio permission set for guest users on an Experience Cloud site.
            2. Assign the Omnistudio permission set to guest users.
            3. Create sharing rules for guest users.
            For detailed steps, see Grant Digital Experience Guest Users Omnistudio Access. When you create the permission set and sharing rules, add extra permissions as described in the next steps. When you assign the Omnistudio permission set to guest users, no extra steps are needed.
          2. In the custom Omnistudio permission set, add the permissions required for Intelligent Appointment Management.
            1. Select the Enables admin/developer to create new OS/DR/VIP instances and the Enables business users to execute OmniScripts, DRs, Cards, etc, in employee facing apps system permissions.
            2. For the OmniScript Saved Sessions object, select Read and Create permissions.
          3. In Setup, go to Sharing Settings to create sharing rules for the Omnistudio objects. Use the Guest user access, based on criteria rule type.
            Object Criteria Shared With Access
            Omni Data Transformation API Name not equal to <blank> Community Site Guest User Read Only
            Omni Process Name not equal to <blank> AND Active equals True Community Site Guest User Read Only
            Omni UI Card Active equals True AND API Name not equal to <blank> Community Site Guest User Read Only
           
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