Disease Surveillance

The Disease Surveillance data model provides objects, fields, and relationships that help agencies efficiently track and manage disease-related data. Agencies can:

• Create and manage disease definitions for effective tracking and categorization.
• Monitor cases, record patient details, and track case progress from first contact to resolution.
• Capture detailed investigation information, specimen details, patient medication history, exposure data, and other relevant factors. This ensures a thorough and organized approach to managing public health concerns.
• Utilize the inspection feature to schedule inspection visits, supporting efficient on-site evaluations and investigations.
• Monitor critical patient information such as medication, risk level, transmission mode, and demographics.

With these objects, public health organizations can streamline case management, improve response times, and ensure accurate data tracking. The data model ensures timely, data-driven decision making and helps agencies respond effectively to public health threats.

• The Data Model
  Use the Disease Surveillance data model to track disease data and public health activities. Capture patient-related information such as specimens, medication, demographics, disability status, and disease-related information such as disease definition, investigation, and outbreaks.
• Enable Disease Surveillance
  Before your users can start using Disease Surveillance data model objects and the Disease Surveillance app, you must enable the feature.
• Industries Licensing, Permitting, and Inspections (LPI) Settings
  Create, manage, and track inspection visits in Health Cloud and ensure efficient disease investigation. Streamline healthcare license and permit management by centralizing application intake, approvals, and renewals to ensure quick processing, accurate records, and compliance with regulations.
• Set Up Assessment for Disease Surveillance
  Help case investigators collect detailed information during disease investigation. Support accurate diagnosis, timely treatment, and early detection of potential outbreaks.
• Agentforce for Public Health
  Leverage Agentforce to speed up disease surveillance case classification and increase overall productivity. Streamline decision making and accelerate public health responses through concise case and investigation summaries. Ensure data transparency and accuracy with confidence scores and attribution insights. Improve case management, minimize manual effort, and keep health statuses up to date.
• Document AI for Health
  Use the Document AI for Health with AI capabilities to automatically extract data from PDFs, such as patient health details from lab reports or disease definitions from external health authorities, and match it to Health Cloud objects. Improve data accuracy and reduce errors by minimizing manual data entry. Make sure data is captured on time and consistently, and handle increasing document volumes efficiently.
• Disease Transmission Chain Visualization
  Use an Account Contact Relationship graph to visualize infectious disease transmission on a single page. See how accounts and contacts are connected by analyzing contact encounters and risk levels, which gives epidemiologists a consolidated view of transmission patterns. Manage high-volume data, accelerate containment strategies, and make faster evidence-based decisions to improve the outbreak response.
• Set Up Public Health Case Deduplication
  Help your users manage public health responses efficiently by maintaining clean and accurate data. To resolve duplicate public health case records, turn on Deduplication of Disease Surveillance Records in Setup. Unify your data across systems by enabling Data 360. Then, install the required data kits and configure the Identify and Resolve Duplicate Disease Cases flow. Finally, embed the flow on the case record page.
• Set Up Disease Surveillance Analytics for Public Health
  Analyze disease spread and public health trends by setting up Disease Surveillance Analytics. Use Data 360 to consolidate public health data across systems. Deploy the required data kits and the Disease Surveillance Analytics app to provide public health officials with a single, comprehensive view of disease trends, critical case metrics, and demographic analysis.
• Use Disease Surveillance
  Use Disease Surveillance to efficiently manage and track disease-related data. Create and manage disease definitions for effective categorization. Monitor cases by recording patient details and tracking progress from first contact to resolution. Capture detailed investigation information, including specimen details, patient medication history, and exposure data. Schedule inspection visits for on-site evaluations. Monitor critical patient information such as medication, risk level, transmission mode, and demographics. Enhance public health responses by streamlining case management, improving response times, and ensuring accurate data tracking.